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Medical & Scientific Conference Apps by ATIV

Jobs at ATIV Software

If you like apps, gadgets, people, and working remotely from anywhere in the world, check our job listings below. We are always looking for talented and motivated people to join our team.

Client Relationship Associate

We are building lots of mobile apps and are looking for a highly motivated and service oriented CRA (Client Relationship Associate). You would be responsible for managing mobile app implementations from start to finish and help clients understand the available feature sets and publish their mobile apps. Working at a small and growing company offers a unique learning experience since it will also expose you to other business tasks around mobile app development. Experience working for a software company is a plus, but not required.

The Company

We are a high-tech company in Santa Rosa developing advanced mobile applications for iPhone/iPad, Android, Kindle Fire, and other devices for the events and eLearning industry. With a combined expertise in software development, software marketing, and eLearning, we offer innovative mobile apps for conferences and congresses that not only create a cutting-edge experience for attendees, but also help reduce printing and paper waste. More information about ATIV Software can be found at http://www.ativsoftware.com

What type of work will I do?

You will be involved in all business aspects of the company and tasks may include (but are not limited to):
  • Organize and implement delivery and implementation of mobile apps and act as a primary point of contact
  • Research and understand clients' challenges and goals and proactively look out for their best interest
  • Communicate client desires and issues effectively to the project team
  • Maintain accurate account records
  • Support marketing and PR in the development of client case studies through excellent client relationships
  • Act as liaison between clients and the development team as well as outside sales representatives
  • Participate in a variety of special projects as requested, including explorations of system or process improvements, new retention campaigns, and joint projects with Marketing

What skills and experiences do I need?

  • Excellent verbal, phone, and written communication and customer presentation skills
  • Ability to efficiently organize, plan, and prioritize tasks
  • Willing and able to work independently with a flexible work schedule, including evenings and weekends as necessary (your client's event may start on a Sunday)
  • Motivated and enthusiastic to learn mobile technology
  • Detail oriented with desire to complete projects accurately and deliver high quality products on time
  • Comprehensive computer skills with basic understanding of HTML and XML as well as experience with Microsoft Office (Word, Excel and PowerPoint) required
  • Ability to collect and analyze complex data from multiple sources
The following are a plus:
  • Interest in software and cutting edge technology with experience creating websites and style sheets
  • Demonstrated success working in client service
  • Personal Facebook, Twitter, and Blog accounts and basic Wiki editing experience

What should I expect?

  • A fun, open, and driven work environment where you can work from anywhere in the world
  • A highly motivated team with a passion to make clients and app users happy
  • A chance to learn, be challenged, and grow
  • Opportunity to travel for the business (locations typically include Las Vegas, Chicago, NY, and potentially international locations)
  • The highest level of integrity, quality, and environmental responsibility - they build the foundation of our business environment
  • Qualifications:

    • Bachelor's with major in marketing or related field with min 3.0 GPA
    • Two to three years experience in a direct marketing environment or sales
    • Minimum of one year client service experience
    • Accuracy with attention to detail and the ability to multi-task to meet deadlines
    • Reliable high-speed Internet access required - daily meetings and client calls are conducted via Skype
    • Primary address in CA, NC, or PA
    • Passport for international travel

    How do I apply?

    Send a complete application to hr(at)ativsoftware.com. Incomplete entries will not be reviewed.
    • Include the cover letter in the email body (and optional link to digital portfolio)
    • Include GPA in cover letter
    • Include your resume as PDF attachment
    • Optional: one letter of recommendation from a past or current employer


    Equal opportunity

    ATIV Software is committed to equal employment opportunity and employment equity throughout all levels of the organization and we welcome and encourage diversity in the workplace.

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